AI CRM
An AI CRM that keeps every lead straight
Every enquiry from your website chat and your messaging apps lands in one workspace, and the AI agent keeps it tidy as it talks to people - filling in contact details, tagging, and moving a lead along. KeyScale sets the workspace up and manages it for you.
One inbox for every channel
Every conversation and contact lives in one place, and the agent maintains it as it works: it fills in contact details, tags people, and moves a lead's status while it is talking to them. It is built for a small team that needs to answer quickly, not for a sales operations department - there are no pipeline builders or custom object schemas to configure before it is useful.
- webchat
- Telegram
- Messenger
Email works differently. New enquiries are emailed to you as they arrive. Turn on email replies and a conversation can carry on by email too, landing back in the same thread.
Kept current by the agent
The part that usually decays in a CRM is the part nobody has time to type. Here the agent writes it while the conversation is happening.
| What | How it stays up to date |
|---|---|
| Contact details | Name, email, and the other details a person gives while chatting are written to their contact record. |
| Tags | The agent tags a contact by what they came for, so a list can be pulled later without reading every thread. |
| Lead status | A lead moves along as the conversation moves, rather than waiting for someone to remember to update it. |
| History | Every message stays attached to the person, whichever channel it arrived on. |
What the workspace gives you
- One inbox for your website chat and the messaging apps KeyScale connects for you
- New enquiries emailed to you as they arrive, so nothing waits for someone to log in
- The agent records contact details, tags, and lead status as the conversation happens
- Contact history stays attached to the person rather than scattered across channels
- Saved replies for the questions you answer every week
- Installs as an app on a phone and notifies you when someone new gets in touch
What it is not
It is built for a small team that has to answer quickly, not for a sales operations department. There are no pipeline builders, no custom object schemas, and nothing to configure before it is useful - which is the trade: less to shape, and less to maintain. If your process needs a bespoke pipeline modelled before anyone can work, this is not the tool for it.
Getting started
There is no signup form and no plan to pick. Tell KeyScale what your business does and where your enquiries come from, and the workspace, the channels, and the agent behind them are set up for you.